FAQs (Frequently Asked Questions)
FAQs (Frequently Asked Questions)
Booking🗓️
Booking is easy. You can request a reservation through our website, email, phone, or WhatsApp. Once we receive your request, we'll confirm availability and send you a reservation confirmation.
We recommend booking at least 24 to 48 hours in advance. However, we also accommodate last-minute requests whenever possible, based on availability.
Yes. Reservation changes are welcome. Please notify us as soon as possible so we can adjust your itinerary based on availability.
We are at your disposal 24 hours a day, 7 days a week, 365 days a year.
Yes. We proudly provide executive transportation services across the entire island of Puerto Rico.
Yes, we provide transportation to hotels, resorts, Airbnb properties, private residences, and vacation rentals throughout Puerto Rico.
Airport Transfers ✈️
Yes. We monitor all incoming flights in real time. If your flight arrives early or is delayed, we adjust your pickup time accordingly at no additional charge.
Please contact us as soon as possible. We will work with you to reschedule your reservation based on your updated travel plans.
Safety & Policies
Yes. Puerto Rico Executive Transport operates as a fully licensed and insured transportation provider in Puerto Rico.
No. Smoking and vaping are not permitted inside our vehicles to ensure a clean and comfortable environment for all passengers.
To maintain the highest standards of cleanliness and provide a premium experience for every passenger, food is not permitted inside the vehicle. Food may leave lingering odors, stain upholstery, or require extensive cleaning.
If food or beverage spills result in excessive cleaning or damage to the vehicle, additional cleaning fees may apply.
We appreciate your understanding and cooperation in helping us maintain a clean, comfortable, and welcoming environment for all our guests.
Yes. Child safety seats and booster seats are available upon request. Please let us know the child's age and weight when making your reservation.
Reservations may be canceled without penalty up to 24 hours before the scheduled pickup time. Cancellations made within 24 hours may be subject to a cancellation fee.
Our executive fleet currently features a spacious Chevrolet Suburban, offering premium comfort for up to seven passengers with luggage.
Our Chevrolet Suburban comfortably accommodates up to seven passengers, depending on the amount of luggage.
Yes. Our chauffeurs are experienced, courteous, professionally presented, and committed to providing exceptional customer service.
Pricing & Payments
Pricing is based on factors such as pickup and drop-off locations, travel distance, service duration, vehicle requirements, and any additional stops requested.